Privacy Policy

When you interact with our website, we may collect:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Account login details (if you create an account)

• Payment details (processed securely via third-party providers)

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If you choose to join our mailing list, we will collect your email address for marketing purposes.

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We may also collect limited technical data such as your IP address and browsing behaviour to improve your experience.

We use your information to:

• Process and deliver your orders

• Create and manage your account

• Communicate with you about your orders or enquiries

• Send marketing emails (only if you have opted in)

• Improve our website and services

• Prevent fraud and ensure security

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We will never sell your personal information.

If you subscribe to our mailing list, you agree to receive occasional emails from SEV Candles.

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You can unsubscribe at any time using the link in our emails.

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We will only send marketing communications where you have given your consent.

We only share your information with trusted third parties where necessary, including:

• Payment providers

• Delivery and courier services

• Website and email service providers

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These providers only receive the information required to perform their services.

We retain your information only for as long as necessary to fulfil your order, maintain your account, and meet legal or accounting obligations.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where applicable

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To exercise these rights, please contact us using the details below.

Our website may use cookies to enhance your browsing experience and understand how our site is used.

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You can control or disable cookies through your browser settings.

We take reasonable steps to protect your personal information and ensure it is handled securely.

We may update this policy from time to time. Continued use of our website reflects your acceptance of any changes.

For any privacy-related enquiries, please contact:

hello@sevcandles.co.uk