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Accessibility Statement

SEV Candles is committed to creating a website that is accessible and inclusive for all.

We aim to ensure our site is easy to navigate and usable for as many people as possible, regardless of ability or technology.

01 Our Approach

We are continuously working to improve the accessibility and usability of our website.

This includes considering design, readability, and overall user experience.

02 Ongoing Improvements

While we strive to provide an accessible experience, some areas of the site may not yet fully meet all accessibility standards. We are actively working to improve this over time.

03 Need Assistance?

If you experience any difficulty using our website or have suggestions on how we can improve accessibility, we would love to hear from you.

Please contact us at:
hello@sevcandles.co.uk

We will do our best to provide the information or support you need.

04 Returns

As each candle is made to order, we do not accept returns or exchanges for change of mind.

If your order arrives damaged or faulty, please contact us within 48 hours of delivery, including photographic evidence.

Where an issue is confirmed, we will offer a replacement or refund where appropriate.

Items must remain unused and in their original condition.

05 Candle Care & Safety

Our candles are designed to be enjoyed with care. Please follow all safety instructions provided with your purchase.

SEV Candles accepts no liability for damage caused by misuse.

06 Intellectual Property

All content, imagery, and branding remain the property of SEV Candles and may not be used or reproduced without permission.

07 Liability

To the fullest extent permitted by law, SEV Candles shall not be liable for any indirect or consequential loss arising from the use of our products or website.

08 Liability

We may revise these terms from time to time. Continued use of our website reflects acceptance of any changes.

09 Contact

For any enquiries, please contact us at:
hello@sevcandles.co.uk

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